Frequent questions

March27, 2019

1 .- What is a particular house?

Hostel, inn or private home is the term used in Cuba to name a house or a private apartment belonging to a Cuban family that offer the service of rent or lease to tourists. In These houses you can find excellent conditions in terms of comfort and cleanliness. A very thorough treatment by the owners, as well as breakfast and dinner, all at very cheap prices.

2 .- Is it legal rent a private houses with CubaRentRooms.com?

Since 1997 the Cuban state legalized the rental of rooms in private homes to foreign tourists. All owners of the houses included in our website have a license that allows them to perform this activity, and pay a monthly levy to the Cuban government.

3 .- Why book a private house?

Staying in a private home or inn can be one of the most interesting experiences of which you can enjoy during your trip to Cuba, especially if you want to know how the Cubans live and think, and as the real Cuba.

Moreover the prices are much cheaper at a hostel, and they can enjoy virtually the same services offered in hotels.

4 .- Why book through CubaRentRooms.com?

On the Internet there are several websites that provide information on homes in Cuba, in many cases the data are not updated, or the price is very high. On our site you can find updated information on a daily basis and the prices cheaper.

We offer a reservation service that allows you to contact the owners directly without any intermediaries and guarantees a response within a short period of time.

In addition to your reservation you will have a document that may present to make arrangements for their trip to Cuba.

CubaRentRooms.com team always strives to provide quality service. You can always count on the online advice for any concerns at the time of booking in any of our houses, all for free.

5 .- How is the payment system of the reserve through CubaRentRooms.com?

 

6 .- What is the high season?

The high season of tourism in Cuba is in the summer (July and August), also in the winter season (November, December, January, February and March). Many hostels charge 5 CUC per night above the usual cost in this period.

This depends on each particular hostel, we offer the possibility to contact directly with the owner of the inn and can negotiate the price of your stay in Cuba.

7 .- In what currency will be paid?

The currency used in Cuba, in the establishments for tourism is the Cuban convertible peso (CUC). This currency can be bought at any exchange house at banks or airports.

To see the exchange rate of foreign currencies in relation to the Cuban convertible peso (CUC) in a precise form, please consult the official website of the Central Bank of Cuba.

Important: Only the change in cash in U.S. dollars (USD) to Cuban convertible pesos (CUC) is applied to a tax of 10% so we recommend making the trip to Cuba with Euros or other currencies accepted, which is not the tax applies.

8 .- Who is responsible for transportation to the hostel?

Within services of CubaRentRooms.com not have transportation to and from the hostels, which does not mean that some hostels do not offer it. We give you the exact address of the hostel and you can arrive smoothly.

For information on transportation within Cuba to economic costs can visit viazul.cu

9 .- How do I cancel my reservation?

If you wish to cancel your reservation you must inform the owner of the hostel several days before your arrival date. This is important because the owner may have had the room reserved for you. In this way our services will be much more reliable.

If you have not found the answer to your question please contact us. We will be happy to assist you.

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